OCCUPATION
HAZARDS IN AFRICA
Introduction
An
occupational hazard is defined as something unpleasant that occurs due
to one's job or a risk associated with a particular occupation
(job).
Air
traffic control (ATC) is a profession whose main
responsibility is to prevent collisions between aircraft. The
task is discharged in accordance with international standards
and recommended practices established by the International
Civil Aviation Organisation (ICAO) and reinforced by national
legislation of contracting States. Air traffic controllers
(ATCOs) are required to have a special aptitude for the job,
undergo specialized training and meet special medical fitness
standards.
The
international nature of the job would have led one to believe
that the problems associated with the profession should be
similar worldwide. The real situation, however, is quite
different. Of course there are common hazards or risks found
almost everywhere: stress, loss of licence due to medical or
other reasons and legal liability. Nevertheless, these
problems affect ATCOs in Africa in a unique way. Many others
are prominent only in this part of the world. And in the
continent itself there is a wide variation in the extent of
the phenomenon. This presentation, therefore, represents the
average situation.
Political
Persecution
One
of the most common risks facing air traffic controllers in
Africa is political persecution. Sensitivity to alleged
political bias is a real problem. Even where political
pluralism is officially allowed, politicians in power would be
suspicious of professionals who display the slightest
inclination to the politics of the opposition
parties.
Minor
errors or professional mistakes can easily-lead to a
controller's dismissal. Authorities attach so much emphasis on
special handling of VIP flights that ATCOs often face a
difficult choice between following ethical and professional
guidelines and succumbing to politically motivated courses of
action. Sometimes, ATCOs are made scapegoats for the failure
of state security services or other state organs. In an
incident which occurred in the mid 1970's, government soldiers
killed an ATCO on duty, after a rescue commando raid (at an
airport) which exposed the incompetence of the government's
Intelligence Agency. The poor air traffic controller was
alleged to have collaborated with the
'enemies'.
In
yet another sad but true story, facts of an aircraft proximity
incident were twisted in order to demonstrate an assassination
attempt simply because one of the aircraft involved was a
presidential flight! The ATCOs involved were jailed, suspended
or dismissed. There are also accounts of ATCOs being subjected
to extra-judicial corporal punishment due to alleged causes of
ATC incidents, especially if they involved VIP
flights.
ATC
managers for their part contribute to the frustration of air
traffic controllers. They are known for their intolerance to
criticism of their management styles. In this regard their
reaction, to victimise ATCOs, is not much different from that
of politicians.
Consequences
of Industrial Action
In
many countries worldwide, the right of workers to strike as a
result of Industrial disputes is taken for granted. In several
African countries, however, air traffic control has ironically
been categorized as an 'essential' service. The implication is
that strike action is illegal under any circumstances. Even
where the law does not explicitly prohibit industrial action,
move to take such action can conventionally be classified as
"treason", with terrible consequences. Therefore, there is no
effective channel for ATCOs to air their
grievances.
Disrespect
for the Rule of Law
While
courts are supposed to be the guardians of justice in any
modern civilization, it is not uncommon in Africa for
governments to totally disregard court judgments. In recent
years the continent has witnessed a number of cases whereby
authorities have simply disobeyed court rulings, reinstating
dismissed air traffic controllers.
Legal
Liability
It
is a common legal concept that employers should be vicariously
liable for actionable torts (civil wrongs) committed by their
employees in the course of the duties. The concept, has I
however, found little room for application in the continent.
In the case of accidents or incident attributable to air
traffic control, ATCOs have, more often than not, been
severely punished. The employer never accepts and/or share of
his responsibility.
The
ICAO philosophy on accident/incident investigation is geared
towards finding the cause so that similar occurrences are
avoided in the future. However, in Africa the emphasis is to
try to find a convenient culprit; punish him and close the
case, with the relevant authorities coming out
clean!
Pathetic
Working Environment
In
air traffic control rooms it is rare to find radios in good
working condition. The rooms are noisy. Conversations between
pilots and the controllers are very difficult. The required
FIR, TMA and Instrument Approach Procedure maps and charts are
either missing, in tatters or are horribly
outdated.
It
is not surprising to find control room infested with rats,
cockroaches, mosquitoes and a host of other pests posing a
serious health, hazard to the controllers. Un-insulated
electric- wire, broken furniture, cracked glass windows and
ceilings peeling off, are a common sight. Many control rooms
do not have working air conditioners. Light bulbs are either
missing or burnt out. Toilets are leaking, if they happen to
have running water at all! Lifts to the control towers are
unserviceable. There are no emergency exits. In the case of a
fire, the tower controller is supposed to slide down a rope
dangling from outside the tower cab; the rope itself made of
combustible material.
Reliable
and comfortable transport to/from work is essential for
personnel who perform a highly responsible job such as air
traffic control. However, it is common for ATCOs to depend on
crowded public transport buses (or even lorries) to ferry them
to work. They have to wait for long hours for the transport
and when they get to work they are tired, frustrated and
hardly disposed to take over watch. Before the end of their
shift, they start worrying about the repeat rough journey back
home. In short, efforts by ICAO to impart awareness to States
on tin importance of human factor issues in air traffic
control has not had a noticeable effect so far. All the
above-enlisted shortcomings demonstrate the .uncomfortable
working environment contributing to stress which may increase
the risk of human error.
Inadequate
Staffing levels
There
are generally no specific guidelines followed in determining
the required number of ATCOs to man control positions. To cut
costs, authorities would normally put the minimum number of
staff per shift. While duty periods for flight crew members
have been regulated, working hours for ATCOs are not
controlled. The main result of inadequate staffing levels has
been fatigue - a dangerous phenomenon in air traffic
control.
It
is often argued that low-level traffic does not merit
recruiting more ATCOs. The point missed here is that for a
fatigued air traffic controller, it takes only TWO aircraft to
cause a mid-air collision - not necessarily a crowded sky! A
control position is usually assigned one ATCO at a time. If
the controller has to attend to a call of nature, the obvious
option is for him to abandon the position, albeit temporarily.
Suppose an emergency or flight confliction occurs: is the
prospect not frightening?
Air
navigation legislation requires that there should always be a
pilot at the controls whenever an aircraft is in flight, even
if the aircraft is equipped with an autopilot system. In air
traffic control, although a similar provision may exist in the
local facility instructions, the requirement cannot be met in
a situation where a single ATCO has been assigned the
position, especially for long shifts such as those lasting for
12 hours or longer.
Lack
of Health Care
Air
traffic controllers are required by law to be medically fit as
per standards set in ICAO Annex 1 (Personnel Licensing) to the
Chicago Convention. It is indisputable that good health can
only be achieved mainly through a balanced diet, regular
exercises and living in a hygienic environment. Yet due to
poor remuneration
and
working
conditions of ATCOs in Africa, proper diet and adequate
housing are hard to come by. The required medical fitness is
difficult to achieve or maintain. The economic situation,
together with the fact that there are, in most countries, no
loss of license insurance or medical care schemes (for ATCOs),
make ATC an unattractive profession.
Lack
of Training/Retraining
Perhaps
it is safe to assume that a good number of air traffic
controllers receive adequate basic training leading to initial
licensing. However, after qualification there has been little
effort for refresher training or retraining when new
procedures or equipment are introduced. Aviation is an
industry, which has undergone a rapid technological
advancement in a relatively short period. Pilots, technicians
and other operational personnel have been keeping pace with
the changes through training organized by the air operators.
Air traffic controllers lag very much behind. Many control
rooms use the same old and outdated equipment of decades
ago.
Familiarization
flights on modern aircraft are not pursued. Administrators do
not appreciate the relevance and importance of training and
retraining. ATCOs find themselves less confident in
discharging their duties. An inferiority complex sets in as
they realize that pilots who are supposed to obey controllers'
instructions are technologically more
knowledgeable!
Lack
of Recognition
The
other problem affecting the ATCOs profession in Africa (and
related to the issue of training) has to do with the fact that
in most countries, recognition of professions is only accepted
for those who have attained a formal university degree.
Unfortunately, the majority of air traffic controllers do not
hold that credential.
Of
course this is a misconception. We who are familiar with the
aviation industry know that a competent professional pilot or
air traffic controller, apart from having reasonable academic
qualification, need the necessary aptitude and skills - not
degrees. A senior Concorde Captain, quotes a vivid example,
would not need degree in aeronautical engineering, yet
commands a great deal of public respect and
admiration.
The
problem of second care opportunities for air traffic
controllers was discussed at the ILO-organised conference way
back in 1979. ATC is such a specialised profession that
controllers cannot easily adapt their knowledge and skills to
perform other jobs. Also, ATC is rarely provided in the
private sector, as there are very few private operated
airports in Africa. Most ATC are therefore stuck with their
lowly pay jobs in the civil service. There is little hope for
alternative careers or employers.
Poor
salaries and working conditions for traffic controllers are
some of the direct consequences of their lack of university
education. And to this, add the known poor state of the
economies of African States. The lucky thing about pilots is
that most of them are employed by profit generating airlines
or other air operators who can pay them handsomely. Most air
traffic controllers are typical low income civil
servants.
Remedies
There
are a number of possible course action that can be taken in
order to remedy the risks or hazards facing, air travel
controllers in Africa or to minimize the effects. The most
competent experts in profession of air traffic control are the
air traffic controllers themselves. Even some of the
administrators who are responsible for the welfare of ATCOs do
not have a thorough knowledge of the nature and complexity of the profession.
ATCOs in Africa, therefore, have the duty to
enlighten
their
employers
about
the profession. Of course, the immediate obstacle to
this approach may be that the relevant administrative
officials will resist any attempt to 'educate' them. For them
agreeing will mean admitting their
ignorance.
To
enable ATCOs to perform the educating task, they must be
thoroughly conversant with materials in a wide range of
documents, which may be utilized in support of the ATC
profession. Such documents include the conclusions reached at
the International Labour Organisation (ILO) Meeting of Experts
on Problems Concerning Air Traffic Controllers (1979), IFATCA
Manual and relevant ICAO annexes and
manuals.
Publicity
of the profession in the press, schools and to the public in
general, is another good strategy. Public awareness will
inevitably filter through to government officials,
politicians, the military and other relevant organs.
Well-publicized meetings of the local air traffic controller's
associations and the hosting of regional or international ATC
events can also do the trick.
Most
African countries are categorized as underdeveloped. The low
income of ATCOs is a reflection of the poor state of their
economies. However, it is also a fact that the aviation
industry contributes significantly to the national incomes of
these States. Unfortunately, revenue generated through
aeronautical charges is not reinvested into upgrading aviation
infrastructure or welfare of aeronautical personnel, including
ATCOs.
One
tested solution has been the formation of semi-autonomous
civil aviation authorities, with freedom to spend revenue for
improving aeronautical facilities/services and income of their
workers. Adequate salaries and good working conditions will go
a long way in solving most of the problems listed in this
presentation.
Air
traffic controllers should also seek the support of
influential Statesmen with an ATC background or interest. The exercise has already
started in Africa. Also to be lobbied are legal personnel and
Parliamentarians who may influence the introduction of laws
favourable to the air traffic control profession, such as
those regarding legal liability, respect for the rule of law
and duty time limitations.
A
compromise to the dispute about academic qualifications and
recognition of the profession could be for ATCOs to pursue
university degree courses, preferably under the distance
learning programmes. In addition to professional recognition,
this will enable qualifying air traffic controllers to have
access to alternative job opportunities in case of dismissal,
loss of ATCOs licenses or disqualification due to medical or
professional reasons.
Air
traffic controllers in Africa, through IFATCA, should try to
influence international organizations such as the ILO and
Human Rights groups to take steps geared at stopping abuse of
the ATC profession in Africa. While it may be difficult for
the victimized ATC Os in individual countries to publicly air
their complaints, civil societies should step in and call for
remedial action on their behalf.
It
is apparent that a good number of ATCOs and their
administrations are either not aware of, or are indifferent
to, the training guidelines provided in the ICAO Air Traffic
Services Planning Manual (Doc. 9426). A thorough study of the
provisions in the manual will enable ATCOs negotiate with
their civil aviation authorities and air operators on the
modalities of implementing a programme for familiarization
flights. IFATCA's training policy, included in the
Federation's Manual, also provides additional information on
other forms of training required for
ATCOs.
Conclusion
ATC
occupational hazards, risks or problems in Africa include
political persecution, jail sentences, summary dismissal,
unfair legal liability, extrajudicial punishment, lack of
recognition, inadequate pay, fatigue (due to unsatisfactory
working environment) and a number of others. Nevertheless,
however tough the going is, air traffic controllers have a
good chance of tackling the problems, if they direct their
efforts towards at least some of the remedies suggested in
this humble presentation.